"The universe creates the path for you when you are positive and mindful, and the only attitude you need to have is to accept the situation and stay determined to solve the problem at hand." - Siddhi Shah, CEO, PrintStop India Pvt. Ltd.
A Year of Reflection and Resilience
2023 has been a year of reflection and growth for us. We confronted our challenges with the wisdom of adults but approached them with the energy of children. We stumbled, but we learned from our missteps, corrected our course quickly, and got back on track.
This journey of resilience has not only made us stronger but also more adaptable, reinforcing our commitment to continuous improvement. Through it all, we've become more cohesive as a team, more determined in our efforts, and more resilient in the face of obstacles. The lessons we’ve learned this year have set a solid foundation for even greater successes in the future.
Let's revisit some of our recent successes at PrintStop in 2023.
Celebrating Milestones
Mandaala 2.0 Rebranding: Our enterprise solution, now branded as Mandaala, signifies a new era in corporate gifting and printing. By integrating advanced SaaS technology with premium products, we're set to transform how large enterprises approach employee engagement workflows and corporate gifting & printing across categories like branded merchandise, onboarding kits, stationery, marketing collateral, corporate gifts, and beyond.
ISO 27001 Certification: Renewing our ISO 27001 certification is a testament to our unwavering commitment to data security and compliance. This rigorous international standard verifies that our information security management systems are robust and effective. This achievement not only reinforces our internal processes but also assures clients that we take data security seriously.
Great Place to Work: A 2-point increase in our Great Place to Work score reflects our ongoing efforts to create a positive and inclusive environment where employees feel valued and empowered. Our focus on employee engagement, development, and well-being has helped to foster a workplace where collaboration, creativity, and innovation can thrive.
Enhanced Festive Capabilities: With the addition of a full-time in-house gifting expert, we have significantly strengthened our festive gifting capabilities. This strategic move has allowed us to better meet the diverse needs of our clients, especially during festive seasons and special occasions. Our enhanced capabilities immediately resulted in a successful Women's Day, where we delivered 19,000 hampers across India.
Global Fulfillment Partnerships: We’ve expanded our reach by establishing strategic alliances with partners in the USA and Europe. These global partnerships allow us to serve clients worldwide with greater efficiency and reliability and offer seamless, high-quality products and services to our international client base.
A Look Back and A Look Ahead
Over the past year, we've experienced transformative changes rooted in better planning, data-driven decision-making, and investing in training and development. By embracing data as a core part of our process, we improved operational efficiency and developed robust analytics tools to guide our decisions.
We're embracing 2024 with a commitment to sustainability, responsibility, and innovation. Our focus on Environmental, Social, and Governance (ESG) practices underscores our aim to make a positive impact on society and the environment. This year, we're prioritizing sustainability and responsible business operations.
One of our key priorities is expanding our presence in the global and mid-market segments, adapting our products and services to meet their unique needs. This forward-thinking approach reflects our dedication to making a meaningful difference on a global scale.
With a 17-year legacy, we are well aware of our influence on businesses and the broader ecosystem. As we face new challenges and opportunities, we're committed to leading with ethics, resilience, and a customer-centric approach.
Thank you for being part of our journey and supporting us. Together, let's make this year one of growth, collaboration, and impactful achievements.
