“My Diwali gift arrived so late that it was almost disappointing. By the time it got here, the festival was over, and my family had already celebrated without it. We usually open gifts together, and this delay made me feel disconnected from my company’s Diwali celebrations. It wasn't just about the gift being late; it was about missing out on that special moment with my loved ones."
This is the experience of a remote employee from one of the biggest IT firms last Diwali.
But why do these delays happen despite all the planning and effort?
Every year, corporate top management spends nearly 100 hours leading up to Diwali meticulously selecting what they believe to be the perfect corporate gift. Despite their efforts and 20 to-do lists, more than half of the employees end up dissatisfied with their gifts, often passing them on to someone else.
And when these gifts arrive late, it only adds to the frustration, taking away the joy of the occasion and leaving employees feeling disconnected and undervalued.
Stats suggest nearly 40% of businesses fail to deliver gifts on time, often due to outdated traditional offline gifting processes. The most common challenges include:
- Overwhelming Volume: For large organisations with a significant number of employees, managing the logistics of procuring and delivering gifts to every employee on time can be a daunting task.
- Manual Data Management: Manual data entry or manual tracking of orders often slows down the entire gifting process.
- No Control Over Vendors: During the festive season, it gets difficult to coordinate with vendors and delays in vendor production, shipping, or delivery are not in the company's control.
- Poor Planning and Communication: Insufficient planning, such as starting the gifting process too late, can lead to last-minute rushes and delays. On top of that, traditional offline methods like email chains, phone calls, and paper trails cause confusion and only adds to the to-do lists.
These offline methods lead to unnecessary complexity, cost overruns, and ultimately, a lackluster experience for employees.
At Mandaala, we believe that while giving gifts is a tradition, the process doesn’t have to be. We’re transforming the traditional gifting process with Celebration, a gifting portal that empowers employees with the #PowertoChoose their gifts, delivered to their preferred address, on time.
Not only does it address traditional issues of delays and logistics but also digitally transforms the entire gifting experience by combining personalisation, timely delivery, and efficient management and customer support into one comprehensive solution.
Seamless Logistics: Automated processes reduce manual intervention and eliminate delays, streamlining the logistics of distributing gifts directly to employees' doorsteps.
Efficient Process: Cuts HR/Admin effort by 50% with a simple four-step process: shortlisting products, creating the portal, employee selection, and shipping. Mandaala handles the rest.
Empowered Choice: Employees get the #PowerToChoose their own gifts from a curated selection. This makes the experience personal and enjoyable, allowing them to share it with friends and family.
Personal Touch: Gifts are customised and wrapped in personalised wrapping paper, with the option to include a heartfelt message, creating a meaningful experience even for remote employees.
Transparent Tracking: Provides real-time tracking for both HR teams and employees, ensuring clarity and peace of mind throughout the gifting process.
But how is it possible for something so smooth and effective to be so simple to execute?
Let’s look at how Celebration makes it all possible
The 100+ hours previously spent on coordination, vendor management, and logistics are now reduced to just a few. This streamlined process frees up valuable time for HR to focus on more strategic initiatives while ensuring that employees receive their gifts on time at their doorstep.
Watch our Celebration Video that explains the offering in detail.
20+ organisations have already transformed their gifting processes, ensuring that gifts are delivered on time and that employees are satisfied with their choices.
Want to ensure your employees don't have similar feedback?
A quick 30-minute call with our solution expert will take away that worry, ensuring your employees receive their gifts on time and feel valued. Connect with us before all our calendars are booked.
If you book the calendars early, we will also get some time to help you with the best quality products to curate your hamper on the portal ensuring you start your Diwali preparations on time.
Let’s make sure your employees, no matter where they are, receive their gifts on time and feel a part of the celebration.
Mandaala is the solution arm of PrintStop India Pvt. Ltd for corporates and large enterprises.
